Effective Date: [4/1/2025]
Thank you for shopping with Eronstore.com. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below to understand how we process and ship orders within the United States.
1. Shipping Locations
We currently ship to all 50 U.S. states, including Alaska and Hawaii. At this time, we do not offer international shipping.
2. Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.
During peak seasons or promotions, processing times may be slightly longer.
3. Shipping Methods & Delivery Time
We offer the following shipping options at checkout:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Priority Shipping: 1–2 business days
Delivery times are estimates and may vary depending on your location and carrier performance.
4. Shipping Charges
Shipping costs are calculated at checkout based on the weight of your order and selected shipping method. Occasionally, we may offer free shipping promotions on specific products or order values.
5. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track the status and estimated delivery of your package.
6. Delays & Lost Packages
While we do our best to ensure timely delivery, Eronstore.com is not responsible for shipping delays caused by weather conditions, carrier issues, or incorrect shipping addresses provided by the customer.
If your package is lost in transit, please contact us immediately at info@eronstore.com and we will assist you in resolving the issue.
7. Incorrect or Undeliverable Addresses
Please ensure all shipping information is correct before finalizing your order. If an order is returned to us due to an incorrect or undeliverable address, you may be responsible for reshipping fees.
8. Damaged or Missing Items
If your package arrives damaged or with missing items, please contact us within 5 business days of delivery at info@eronstore.com with your order number and photos, and we will work to make it right.
9. Contact Us
If you have any questions about your shipment, feel free to contact our customer support team:
Email: info@eronstore.com